Privacy

Privacy Policy

This page explains how Deb-it Bookkeeping collects, uses, and protects your information.

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Privacy Policy

Deb-it Bookkeeping

Last updated: November 2025

Deb-it Bookkeeping (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with:

  • The Privacy Act 1988 (Cth) and the Australian Privacy Principles
  • Our obligations when handling tax file numbers and other taxation information for the Australian Taxation Office (ATO)
  • Our obligations as a business regulated by the Australian Securities and Investments Commission (ASIC) where applicable

By using our website at https://staging.debitbooks.com.au, engaging our bookkeeping services or interacting with us, you agree to the terms of this Privacy Policy.

If you do not agree with this policy you should not provide us with your personal information. In some cases that may mean we are unable to provide bookkeeping services to you.

1. Who we are

Deb-it Bookkeeping is a small business bookkeeping practice based in Adelaide, South Australia.

Business name: Deb-it Bookkeeping
ABN: 53 833 049 461
Principal: Deb Fazzalari, Chartered Accountant
Website: https://staging.debitbooks.com.au
Contact email: admin@debitbookkeeping.com.au
Postal address: PO Box 9129 Henley Beach South SA 5022

2. What personal information we collect

The types of personal information we may collect depend on how you interact with us and the services we provide. They can include:

2.1 Clients and prospective clients

  • Name, job title and business name
  • Contact details such as email address, phone number and postal address
  • Information about your business such as industry, size, trading structure and key contacts
  • Bookkeeping and accounting information, including:
    • Invoices, bills and receipts that may identify you or other individuals
    • Bank and credit card transaction data
    • Payroll information about you and your staff (for example names, contact details, pay rates, leave, superannuation details)
    • Australian Business Number (ABN) and Australian Company Number (ACN) where applicable

2.2 Taxation information

For taxation and compliance work we may also handle:

  • Tax file numbers (TFNs)
  • ATO reference numbers and correspondence
  • BAS, IAS and other tax related records

We handle TFNs and other ATO related information in line with the Privacy Act, the ATO’s Tax File Number Rule and other relevant taxation laws.

2.3 Website and communications

When you use our website or contact us, we may collect:

  • Information you submit through contact forms such as your name, email, phone number and a description of your enquiry
  • Basic technical information about your visit such as IP address, browser type, pages visited, time and date of visit and referring website
  • Information contained in emails or other communications you send to us

We do not attempt to identify individuals from website data except where required by law or to investigate misuse or security issues.

3. How we collect personal information

We may collect personal information in several ways, including:

  • Directly from you when you:
    • Contact us via the website contact form, email or phone
    • Engage us to provide bookkeeping services
    • Provide documents, records or access to your software
  • From your authorised representatives such as your accountant, tax agent or other advisors
  • From your accounting and bookkeeping systems (for example Xero, MYOB, QuickBooks Online, Reckon Online) where you have given us user access
  • From publicly available sources where appropriate, such as ABN or ASIC registers
  • From regulatory agencies where we are required or authorised by law to receive information

If you provide us with personal information about another person, you confirm that you have their permission to do so and you will inform them that you have shared their information and refer them to this Privacy Policy.

4. Why we collect, use and disclose personal information

We collect, hold, use and disclose personal information for purposes including:

  • To provide bookkeeping and related services to you and your business
  • To set up or access your bookkeeping or accounting software as requested
  • To prepare financial records, reconciliations and reports for your review and for your accountant or tax agent
  • To support the preparation of BAS, IAS, payroll and superannuation information
  • To communicate with you about your file, deadlines, appointments and service updates
  • To manage our business operations, including administration, invoicing and record keeping
  • To comply with our legal obligations, including under taxation law, corporations law and professional standards
  • To respond to enquiries, feedback or complaints
  • To protect our legal interests and manage actual or potential disputes

We will not use your personal information for purposes that you would not reasonably expect, unless we are required or authorised by law or we have your consent.

5. Tax file numbers and ATO compliance

Where we handle tax file numbers and other ATO related information, we will:

  • Only collect TFNs where it is necessary for lawful taxation, superannuation or related purposes
  • Use TFN information only for authorised purposes
  • Store TFN information securely and restrict access to authorised personnel
  • Not use TFNs as a general identifier
  • Take reasonable steps to destroy or permanently de-identify TFN information when it is no longer required and when we are legally permitted to do so

We also comply with ATO record keeping requirements that may require certain information to be retained for a minimum period.

6. Disclosures to third parties

We may disclose your personal information to third parties where reasonably necessary for the purposes set out in this policy or where required by law. These third parties can include:

  • Your nominated accountant, tax agent or other professional advisors
  • The Australian Taxation Office and other government agencies where required or authorised by law
  • Accounting and bookkeeping software providers such as Xero, MYOB, QuickBooks Online and Reckon Online
  • Secure cloud storage and IT service providers that host or manage our systems
  • Professional advisors such as lawyers, auditors and insurers
  • Regulators such as ASIC where our business activities require it
  • Any other person where you have expressly authorised us to share information

Where we use third party providers, we take reasonable steps to ensure that they handle personal information in a way that is consistent with Australian privacy law and our obligations to you.

7. Overseas disclosure

Some of the service providers we use, including cloud software and data storage providers, may be located overseas or store data in multiple countries.

This means that your personal information may be disclosed to or stored on secure servers in countries outside Australia, including but not limited to data centres used by major cloud providers.

Where this occurs we will take reasonable steps to ensure that any overseas recipient will handle your personal information in a way that is consistent with Australian privacy law, for example by using reputable providers with appropriate security and privacy practices.

8. Direct marketing

From time to time we may use your contact details to send you information about:

  • Updates to our services
  • Practical information about bookkeeping and compliance
  • Changes in relevant tax or reporting obligations that may affect you

You can opt out of direct marketing at any time by using the unsubscribe link in our emails, or by contacting us using the details at the end of this policy.

We do not sell or rent your personal information to third parties for marketing purposes.

9. Cookies and website tracking

Our website may use cookies or similar technologies to:

  • Help the site function correctly
  • Understand basic usage patterns so we can improve the site
  • Remember certain settings or preferences

Most internet browsers allow you to control cookies, including deciding whether to accept them and how long to store them. If you choose to disable cookies some parts of the website may not function as intended.

We do not use cookies to identify you personally except where required by law or to investigate misuse or security issues.

10. Security and storage

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include:

  • Using reputable accounting and cloud service providers with appropriate security controls
  • Limiting access to personal information to people who need it to perform their work
  • Using passwords and other access controls on systems that hold personal information
  • Storing physical documents in secure locations where required
  • Training and reminders for staff and contractors about privacy obligations

Despite our efforts, no method of storage or transmission is completely secure. We cannot guarantee absolute security, but we aim to protect your information to a level that is reasonable in the circumstances.

We keep personal information for as long as it is needed for the purposes stated in this policy or as required by law. After that, we will take reasonable steps to destroy or permanently de-identify the information where it is lawful and reasonable to do so.

11. Access to and correction of your personal information

You have the right to request access to personal information that we hold about you, and to ask for corrections if you believe the information is inaccurate, out of date, incomplete, irrelevant or misleading.

To request access or correction:

  • Contact us using the details at the end of this policy
  • Describe the information you are seeking or the correction you are requesting

We will respond to your request within a reasonable time. In some cases we may need to verify your identity before providing access or making changes. We may refuse access where the law allows us to do so, for example if giving you access would unreasonably impact the privacy of others or would breach our legal obligations. If we refuse access or correction we will explain why, where it is reasonable to do so.

12. Questions and complaints

If you have any questions about this Privacy Policy or how we handle personal information, or if you wish to make a privacy complaint, you can contact:

Privacy Officer
Deb-it Bookkeeping
Email: admin@debitbooks.com.au
Postal address: PO Box 9129 Henley Beach South SA 5022

Please provide as much detail as possible about your question or complaint. We will acknowledge your communication and aim to respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Mail: GPO Box 5218, Sydney NSW 2001

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, our practices or our services. The updated policy will be published on our website at https://staging.debitbooks.com.au and will apply from the date it is posted.

We encourage you to review this policy periodically so that you are aware of how we are handling your personal information.